Privacy Policy

This Data Protection Declaration gives you an overview of how we collect and process your data by using www.gran-canaria-osteopathie.com. We process your personal data exclusively on the basis of the EU-Regulation /GDPR) as of May 2018. In accordance with the principle of data avoidance and data economy, we record and store personal data only if they are neccesary.

Personal data is any information that relates to an identified or identifiable living individual. For example: name, birthdate, phone number, home address or the IP of your device etc.

1. What kind of data we collect?

1.1. Correspondence

When contacting us by email, phone, contact form or facebook we will collect and store these data to be able to answer your inquiry (Article 6 GDPR):

  • Name
  • Surname
  • E-Mail
  • Phone number
  • Personal data you provide by filling in the forms

These data are required to answer your enquiry. Without these data we can not proceed with your inquiry. The data maybe stored in a Customer-Relationship-Management System ("CRM System"). We would like to point out that Internet based data transfer (for example, communication by email) could have security implications.

1.2. Personal data for technical purposes

For technical reasons, certain data might be collected and stored during a visit to our website. These data will be registered in a server logfile and are used for statistical purposes and are without personal reference.

Furthermore these data are necessary to ensure stability and security on our website.

This data are collected:

IP address

Date and time of your visits

Operating system and web browser

Device type

Logfiles (zur Sicherstellung des ordnungsgemässen Betriebs der Website)

1.2.1 Cookies

This website uses so-called "Cookies". Cookies do not damage your computer and contain neither viruses nor other damaging tools. Cookies are small textfiles which are placed by your browser on your computer.

Most of the cookies that we use are so-called "Session-Cookies". They are automatically erased at the end of your session. We use permanent cookies as well which remain saved on your computer until you delete them. These Cookies enable our system to recognise your browser after closing our site.

You can set your browser to always notify you about established cookies or to refuse them as a standard practice. However, the deactivation or rejection of cookies may restrict the functionality of our web offer.

2. Third Parties

2.1. Google Maps

We use "Google Maps" from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When using Google Maps on this website, user information and a user's IP address will be transferred and stored on Google's servers.

Get more information on Google Inc.'s data protection policy: https://www.google.com/policies/privacy/, or disable this function at: https://adssettings.google.com/authenticated.

2.2. Social Media Plugins

The following Social Media Plugins are used on our site:

Facebook (Provider: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA)                          Privacy Policy: https://www.facebook.com/policy.php

Twitter (Provider: Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA)       Privacy Policy: https://twitter.com/privacy/

Content you like can be shared with friends and social network by using these plugins. This is under legal article 6 (1) of the GDPR.

"2-click method"

The plugins of the social networks are integrated on our website with the 2-click-method: The plugins are inactive, which you can recognize by the grayed area of ​​the plugin. There is no data transfer to the social network servers. Only if you activate the plugin with a first click, you allow the data transfer: It is connected to the server of the respective social network and data is transmitted to the respective service provider, namely your IP address, the website you have visited, Date and time of the page request, the referrer, the browser type and the browser version as well as the operating system of the computer used. This data will also be transferred when you activate the plugin if you are not registered or logged in as a user on the social network. If you are logged in as a user of the network when you visit our website, the data transmitted can be assigned by the social network provider to your user account so that the provider can create a profile of your surfing behavior.

3. Storage

We will delete your data at the end of the third year after you have stopped visiting us. Data collected for technical purposes will be deleted immediately or after 7 days of your last visit.

4. Who is my data forwarded to?

Your personal data will be used to reply to your inquiry. They will not be forwarded to third parties without your consent.

Only data for technical purposes will be forwarded to our hosting provider. The provider is strictly contractually obligated (Article 28 GDPR).

5. Encrypting personal data

All of the information you provide to us are securely transmitted using the latest internet security technology SSL (Secure Sockets Layer).

6. Data Protection rights

You have the following legal data protection rights under the relevant legal conditions: Right to information (Article 15 GDPR), right to deletion (Article 17 GDPR), right to correction (Article 16 GDPR), right to restriction of processing (Article 18 GDPR), right to data portability (Article 20 GDPR), right to lodge a complaint with a supervisory authority (Article 77 GDPR), right to withdraw consent (Article 7 (3) GDPR) as well as the right to object to particular data processing measures (Article 21 GDPR).

7. Contact data controller

Please contact us for more information on how your personal data is processed or other questions about data protection in general:

Claudia Hartwig

Phone: +34 618 772 691

E-Mail: info@gran-canaria-ostheopathie.com